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To reserialize Acrobat with a different serial number using the Adobe Provisioning Toolkit Enterprise Edition (APTEE) tool.
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Follow the steps below to reserialize Acrobat with a different serial number using the APTEE tool (Adobe Provisioning Toolkit Enterprise Edition):

  1. Win
    Download the zip file and extract the Adobe_Provisioning_Toolkit_10_0_ALL.exe file.

    Mac
    Download the zip file and extract the Adobe_Provisioning_Toolkit_10_0_ALL.dmg file.

  2. Open the Command Prompt (Win) or Terminal (Mac) as Administrator, and navigate to the location of the PRTK tool.

  3. Create a prov.xml file using the new serial key. Run the following command with administrative privileges in Command Prompt (Windows) or Terminal (Mac):

    adobe_prtk --tool=VolumeSerialize --generate --serial=<new serial number> --leid=<Acrobat LEID> --regsuppress=ss --eulasuppress [--provfile=<Absolute path to prov.xml>]

  4. Unserialize the existing serial key using the following command:
    adobe_prtk --tool=UnSerialize --leid=<LEID> --deactivate --force [–removeSWTag]

    Note:

    The return code for this command may be 0 or 29.

    • Return code 0 - License is deactivated successfully.
    • Return code 29 - License is already deactivated on the machine. If a user launches Acrobat post serial expiry date, the serial license is deleted from the machine.
  5. Reserialize Acrobat using the newly created prov.xml file. Use the following command:

    adobe_prtk --tool=VolumeSerialize [--provfile=<Absolute path to prov.xml>] --stream

ProductWinMac
Acrobat DC (ETLA serial key) -
To be used only in unserialize command
V7{}AcrobatETLA-12-Win-GMV7{}AcrobatETLA-12-Mac-GM
Acrobat DC (ETLA serial key)
V7{}AcrobatCont-12-Win-GMV7{}AcrobatCont-12-Mac-GM
Acrobat Classic 2020V7{}AcrobatESR-20-Win-GMV7{}AcrobatESR-20-Mac-GM
Acrobat Classic 2017V7{}AcrobatESR-17-Win-GMV7{}AcrobatESR-17-Mac-GM

For more information, see Licensing identifiers (LEID).

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