Just two weeks after Canon's cloud service lost some users' images, Adobe has dropped a similar clanger with a Lightroom Mobile update that has wiped some photos and presets. Genuine Adobe emails are always @adobe.com. Adobe Staff will never ask you to share your passwords or sensitive information in the Adobe Community. Adobe employees will always direct you to communicate through an official Adobe channel to set up support sessions. Report abuse or suspicious behavior to: phishing@adobe.com.

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• Their customer service is also excellent. The one thing I really dislike and don't agree with is their plans. After you start and annually programme you have to keep it refreshed every year for a whole year instead of like most other companies that after the first year you would be able to cancel it monthly.

For desktop apps, we support our current apps and the two previous major versions of each. For web and mobile apps, we support only the current version. For more information, see Adobe software support guidelines.​

To know about the life-cycle schedule and support guidelines around Adobe Creative Cloud and Document Cloud products and hosted services, see Adobe software support guidelines.

For additional support via phone or chat, contact Adobe Customer Care.

For additional support via phone or chat, contact Adobe Customer Care.

For additional support via phone or chat, contact Adobe Customer Care.

Adobe Customer Service Phone Number

For additional support via phone or chat, contact Adobe Customer Care.

Note:

1. There is no support available for Print and Publishing products that have been EOL'ed. If you have any queries on these products, use the forums.
2. The current and previous versions of the available products are supported. For example, for Adobe Captivate the currently supported versions are Captivate 2019 and 2017. This would change as and when the newer versions are released.
3. ** For all server products (that is, RoboHelp Server & FrameMaker Publishing Server), there are specific dates as to when support is provided. To get more information on the same, see Products and technical support periods.

For additional support via phone or chat, contact Adobe Customer Care.

Other desktop products (includes Acrobat, Lightroom, Photoshop Elements, Premiere Elements, and more)

For additional support via phone or chat, contact Adobe Customer Care.

For additional support via phone or chat, contact Adobe Customer Care.

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• Lightroom

To know the system requirements for Windows and macOS, see System requirements Adobe Photoshop Lightroom.

You can download your app from the Creative Cloud website. If prompted, sign in to your Adobe account, then click either Download or Install for your app. For more information, see Download your Creative Cloud apps.

Yes! You can download trial versions of any Creative Cloud app, including Lightroom, from the Creative Cloud apps catalog. You'll need to sign in with an Adobe ID and password to download a trial. Learn how to download and install a Creative Cloud trial.

Read these simple solutions to common Adobe ID and sign in issues to regain access to your account.

You can install Lightroom and other Creative Cloud apps on up to two computers. If you want to install it on a third computer, you'll need to deactivate it on one of your previous machines. Learn more about activating and deactivating Creative Cloud apps.

Adobe Lightroom Help And Support

Still need help? Find more download and install solutions.

To learn about how to import your photos into Lightroom for editing, organizing, and sharing, see Add photos.

You can access the Edit controls such as Light, Color, Effects, Detail, Optics, and Geometry in Detail view. To learn more about these controls, see Edit photos.

To learn about how you can organize your photos in Lightroom, see Organize photos.

To learn how to save your photos to a computer, hard drive, or Flash drive and share them on Facebook, see Save or share your photos.

Yes, you can migrate your Lightroom Classic photos to Lightroom. For more information, see Migrate photos from Lightroom Classic to Lightroom.

If you are facing issues while migrating your photos, see Possible errors Migrating photos to Lightroom to resolve them.

See the following resources:

• Creative Cloud Photography plans Common questions
  

Sign in to your Adobe account. Then click Change for Current password and follow the onscreen instructions. Forgot your password? Learn how to reset and change it.

Follow these easy steps to update your credit card and billing information.

Switching Creative Cloud plans is easy. Follow these step-by-step instructions to upgrade or change your plan.

Converting your trial to a paid membership is easy. Follow these step-by-step instructions to upgrade and start your membership.

If you cancel your membership, you still have access to Creative Cloud member free benefits and any files you saved to your device. You won't have access to apps or most services and your cloud storage will be reduced to 2 GB. Learn how to Cancel your Creative Cloud membership and understand the Adobe subscription terms.

Still need help? Find more account, billing, and plan answers.

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